Shipping Policy

At Raja Ghee, we strive to ensure that your orders are delivered safely and on time. This Shipping Policy outlines the terms and conditions related to the shipment of our products.

1. Shipping Locations

We currently deliver across India. For international shipping requests, please contact our support team before placing an order.

2. Processing Time

• Orders are processed within 1-2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Time & Delivery

• Standard delivery time is 3-7 business days depending on the location.

• Remote areas may take longer for delivery.

• You will receive a tracking number once your order is shipped.

4. Shipping Charges

• Shipping charges are calculated based on the order value, weight, and delivery location.

• Free shipping is available on orders above a certain value, as mentioned on our website.

5. Order Tracking

• Once your order is dispatched, you will receive an email or SMS with tracking details.

• You can track your order through the courier partner’s website using the tracking ID.

6. Delays & Issues

• Unforeseen circumstances such as weather conditions, natural disasters, or logistic disruptions may cause delays.

• If your order is delayed beyond the estimated time, please contact our customer support for assistance.

7. Damaged or Missing Items

• If your package arrives damaged or with missing items, notify us within 48 hours of delivery with photos of the package.

• We will investigate and provide a replacement or refund, as applicable.

8. Incorrect Address

• Please ensure that your shipping address is correct while placing the order.

• If an incorrect address is provided and the order is returned, reshipping charges may apply.

9. Contact Us

For any shipping-related inquiries, feel free to contact our support team.